Sparkly Car Wash Company - Terms & Privacy Policy

01 — About Us

Who We Are

Sparkly Car Wash Company provides professional interior and exterior car wash services through a mobile application in the Riyadh Region, Kingdom of Saudi Arabia. By using our mobile app or services, you agree to the terms and policies outlined below.

02 — Services

What We Offer

🚿 Exterior

Exterior car washing

🪑 Interior

Interior cleaning and vacuuming
Dashboard and seat cleaning

📅 On-Demand

On-demand and scheduled mobile car wash services

Services are subject to availability, location, weather conditions, and operational constraints.

03 — User Responsibilities

Your Obligations

Provide accurate location and vehicle information
Ensure access to the vehicle at the scheduled time
Remove personal valuables before service
Ensure the vehicle is in safe condition for cleaning

04 — Booking, Pricing & Payments

How Payments Work

💳 Pricing

All prices are displayed in Saudi Riyals (SAR). Prices may change without prior notice.

📱 Payments

Payments must be completed through the app using available payment methods.

❌ Cancellations

Cancellations must be made before service dispatch
No refunds once the service has started
Refunds, if applicable, will be processed to the original payment method

05 — Damage & Liability

Our Liability Policy

🛡️ What We Are Not Responsible For

Pre-existing vehicle damage
Mechanical or electrical faults
Personal items left inside the vehicle

Any service-related complaint must be reported within 24 hours of service completion.

06 — Privacy Policy

Your Data, Protected.

We respect your privacy and are committed to protecting your personal information.

📋 Information We Collect

Name, phone number, and email
Vehicle and location details
Payment and transaction information

⚙️ How We Use It

To provide and manage car wash services
To process payments and bookings
To improve app performance and customer experience
To communicate service updates and offers

🔒 Data Protection

Your data is stored securely and will not be shared with third parties except as required by law or service operations within Saudi Arabia.

07 — Service Area

Where We Operate

Our services are currently available only within the Riyadh Region.

08 — Changes to Terms & Policy

Policy Updates

Sparkly Car Wash Company reserves the right to update these terms at any time. Continued use of the app indicates acceptance of updated terms.

📱 Have a Question?

If you have any questions or concerns regarding these terms or our services, contact us through the mobile app support section.

Open App Support

Terms of Service & Privacy Policy